Sewing machine dealers

How often do we think about our sewing machine dealers long after we've bought our machines? Some of us never think of them until we have a problem.  Mine is so lucky because he hears from me all the time.  Ok, so I do work for him on occasion, namely helping out on quilting cruises.  But back to my machine dealer.  He's awesome, he gives his cell phone number to every quilter he sells a machine to.  He also tells them they can call up until midnight if they have a problem or question with their machine.  (Does he understand us or what?)

Soooooooooo....... at 4:00 a.m. this morning as I was sewing along and I had an issue with my machine.  I thought, I wonder what time it is at his house?  Then I thought maybe I should just go to bed and worry about it in the morning.  So I called the next day, he was busy, but in less than 5 minutes, he was on the phone with me and I was saying "I broke my machine, I think I need a new motor".  He told me I did not need a new motor.  (I'm sure he was laughing, but he didn't let me hear the chuckles).  He asked what was wrong, I told him, he walked me through a couple of things, I took the throat plate off, pulled out the bobbin case hit the start button, put it back together and off I went.  Guess what, he was right, I didn't need a new motor.  My machine was up and running in nothing flat!!!  I love my machine dealer!!!  He's awesome.  I hope everyone has a sewing machine dealer like Scott.